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Getting Started
How do I sign up my business?
Click Start Free Trial, enter your business name, pick your industry, and create your login. You get 14 days free with no credit card required. You'll be the admin for your business account.
How do my workers join?
From your dashboard, generate a single-use invite code and send it to your worker (text, email, whatever). They go to the worker signup page, enter the code, and set up their account. Each code works once so nobody can share their way in.
What industries does iDocket work for?
Any business that runs on hourly work — trucking, construction and trades, hospitality and restaurants, retail, warehousing, cleaning, health and care, and more. You pick your industry at signup, and teams can be named to suit (Kitchen/Floor, Day/Night shift, etc.).
Can I install iDocket like an app?
Yes. On iPhone, open idocket.com.au in Safari, tap the Share button, then Add to Home Screen. On Android, tap the Install prompt or use Chrome's menu → Install app. It then works just like a normal app icon on your phone.
Day Sheets & Dockets
How does a worker fill in a day sheet?
In the worker app, they tap to add a job, enter start/end times, location and what they did. They can add revenue and expense line items, snap photos of dockets, then hit Submit & Email. The whole thing takes a couple of minutes on a phone.
What's a docket photo?
Any receipt or paperwork — weighbridge tickets, fuel receipts, delivery dockets, material invoices. Workers snap a photo and it attaches to the day sheet, so nothing gets lost in the truck or on site.
Where does the day sheet go when submitted?
It's emailed to whoever the worker selects — the boss, accounts, or payroll — with all dockets attached. It also appears on the business dashboard. The business chooses the default recipients.
Can workers log revenue and expenses per job?
Yes — optionally. Each job can have revenue line items (e.g. "20 meals at $35") and job expense line items (e.g. fuel, materials). The day sheet shows a running difference. These figures are for record-keeping only, not tax.
Wages & Earnings
How are wages calculated?
The business sets each worker's hourly rate in the Wages tab. iDocket multiplies logged hours by that rate, with overtime at 1.5× after 38 hours/week by default. These are estimates only — not legal payslips.
Can workers see their own pay?
Yes. Workers see their own daily and weekly earnings estimate in the Earnings tab. They can't see anyone else's rate. They can print an Earnings Summary to compare against their actual payslip.
Is the Earnings Summary a payslip?
No. It's a personal estimate of hours × rate. It doesn't include super, leave, PAYG or award entitlements. Always use your employer's official payroll for legal and tax purposes.
Expenses
What's the personal expense logbook?
A private logbook where workers track their own work expenses — fuel, tools, workwear, meals, union fees and more (11 categories). They snap receipts and can print the lot at tax time for their accountant. The business doesn't see a worker's personal logbook.
Can the business track its own expenses?
Yes — there's a separate company expense logbook on the boss dashboard, using the same categories. Keep all business receipts in one place and print at month-end or end of financial year.
Billing & Plans
How much does iDocket cost?
Plans are based on crew size: Solo (up to 5 workers), Crew (up to 15), Business (up to 35), and Fleet (36+). Pay monthly, or save 15% on 6-month or 25% on annual billing. All prices in AUD, GST inclusive. See the pricing section.
Is there really a free trial?
Yes — 14 days free, all features, no credit card required. Subscribe before it ends to keep going.
How do I cancel?
Cancel anytime from your account settings. You keep access until the end of your current paid period. See our Terms for refund details.
How are payments handled?
Securely through Stripe. We never store your full card details. Your subscription auto-renews unless cancelled.
Data & Privacy
Where is my data stored?
On secure infrastructure located in Sydney, Australia. Your data stays in Australia. See our Privacy Policy for full details.
Who can see my workers' information?
Only your business. Each business's data is isolated. Workers see their own records; the business sees its whole crew. We never sell your data.
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